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Economic model — community and SMB customer tiers

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@@ -4,7 +4,7 @@ title: "Economic Model — Community and SMB Customer Tiers"
slug: economic-model
category: architecture
type: topic
quality: published
quality: complete
short_description: "PointSav's two-tier commercial structure: a free Community tier that serves as an adoption funnel, and a paid SMB Customer tier targeting regulated small-to-medium businesses that hyperscalers cannot serve economically."
status: active
bcsc_class: public-disclosure-safe
@@ -58,15 +58,9 @@ SMBs can do LoRA fine-tuning on their own data. They cannot do continued pretrai

Ring 1 services (boundary ingest: filesystem, people, email, and input) and Ring 2 services (knowledge and processing: content, extraction, search, and egress) are available in both tiers. Ring 3 services differ: Community includes optional local model inference; SMB Customer adds GPU burst, external API integration, multi-archive aggregation, federation, and access to updated base models. Support and integration services are community-forum only for Community and contracted for SMB Customer.

## See Also
## See also

- [[compounding-substrate]] — the five structural properties this economic model funds
- [[sovereign-ai-commons]] — the market positioning of the substrate as a commons
- [[llm-substrate-decision]] — how the model choice maps to Community and SMB Customer capability tiers
- [[four-tier-slm-substrate]] — the four deployment tiers within the SMB Customer model

## References

1. PointSav factory-release-engineering `LICENSE-MATRIX.md` — authoritative license assignment per tier.
2. `conventions/sovereign-ai-commons.md` — structural market positioning.
3. `conventions/economic-model.md` — source convention for this article.
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